Compliance Training Services for Fintechs
InnReg helps fintechs build practical compliance training programs that fit their business model and regulatory needs. Whether you're a broker-dealer, RIA, or crypto platform, we work with your team to deliver clear, relevant training tied to real-world risks.
What Is Compliance Training in Fintech?
Compliance training helps your team understand the specific laws and internal rules that apply to their roles. It could be about how to handle suspicious transactions, market a financial product without breaking rules, or mitigate privacy violations in user data. For fintechs, especially those in regulated spaces, this training is a core part of managing risk.
Regulators like the SEC, FINRA, and FinCEN expect regulated companies to build a program that isn’t just about checking boxes. They want training that’s consistent, up to date, and matched to your operations. That means you need a process to keep training current and relevant as your business grows.
Training is required by regulators like FINRA, the SEC, and FinCEN for many fintech business models
It mitigates the risk of staff making compliance mistakes that lead to findings or penalties
Regulators often review your training records during exams or audits
Your team needs to understand how new rules or product changes affect their responsibilities
Training helps turn your compliance policies into something people actually follow
Ongoing training shows that your compliance program is active and evolving
What Regulators Expect From Your Training Program
Regulators look at who was trained, when, and how it connects to your operations. For example, FINRA requires broker-dealers to train appropriate staff as part of their AML program. The SEC expects RIAs to educate teams on how to follow internal policies. If you're running a fintech that deals with securities, money movement, or consumer funds, regulators want training that’s tailored, ongoing, and relevant to each role.
Common Compliance Training Mistakes in Fintech
Giving everyone the same training, regardless of their role
Using outdated materials that don’t reflect current products or regulations
Not keeping records of who completed training or what was covered
Training new hires too late, or not at all
Treating training as a once-a-year event instead of an ongoing part of operations
Relying on off-the-shelf content that doesn’t reflect your business model
Examples of Training Gaps We See in Fintech
These examples illustrate what can happen when training doesn’t align with how your team works or how your product evolves. In each case, stronger, more tailored training could have made a difference.
Scenario 1
The Issue: A crypto platform added a peer-to-peer transfer feature but didn’t update training for its AML staff.
What Happened: Employees missed key red flags, and the company couldn’t show it had covered new risks with the team.
How We’d Approach It: At InnReg, we’d create targeted AML training for the updated product flow, tied to specific red flags and escalation paths.
Scenario 2
The Issue: A payments company hired a large support team overseas, but didn’t provide compliance training during onboarding.
What Happened: Support agents made improper disclosures and mishandled complaints.
How We’d Approach It: At InnReg, we would build a role-specific training module for customer service, timed with onboarding, and track completions.
Scenario 3
The Issue: A digital wealth platform updated its marketing strategy but didn’t train the team on new advertising rules.
What Happened: Social media posts triggered a FINRA inquiry into misleading performance claims.
How We’d Approach It: At InnReg, we’d develop short, targeted training for marketing and compliance leads, covering disclosure rules and content review steps.
Scenario 4
How InnReg Builds and Runs Compliance Training Programs
Compliance training often gets pushed to the side in fast-growing fintechs. We step in to help build a program that fits your pace, your people, and your risk profile.
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Frequently Asked Questions
Need Help Managing Compliance Training?
Are you unsure whether your training program covers what it should, or whether it’s keeping up with your business? These are the signs you might need outside help:
You’ve added new products or features, but haven’t updated training
Your team is growing fast, and onboarding isn’t consistent
You don’t have clear records of who was trained, when, or on what
A regulator or partner asked for training documentation, and you had to scramble
You’re relying on generic content that doesn’t match your business
